“Our intelligence is what makes us human, and AI is an extension of that quality.”

—Yann LeCun (VP & Chief AI Scientist at Meta)

Top Tech Trends to Watch at CES 2025

Today kicks off the first full day of this year’s Consumer Electronics Show, where over 4,500 exhibitors and tens of thousands of attendees are converging in Las Vegas to showcase and explore the latest in technology.

AI Poised to Dominate the Show

Artificial intelligence is expected to be one of the biggest themes at this year’s CES, with companies promising to showcase more refined, practical applications. Unlike last year’s buzz, which sometimes felt more like hype than substance, CES 2025 is set to highlight AI tools that offer real value with tangible results.

Beyond AI: Futuristic Cars and Cutting-Edge Chips

Automotive tech is once again expected to take center stage, with Hyundai debuting a full-windshield holographic display and BMW unveiling its new Panoramic iDrive system.

Meanwhile, Nvidia and AMD are set to reveal their latest chips, which promise to bring faster processing and greater efficiency to gaming, mobility, and more. With automotive innovation and chip technology evolving side by side, CES 2025 is bound to spark excitement in industries beyond just personal tech.

Catch live CES coverage here.

Hiver: Streamlining Email Management

Managing the flood of daily emails at a dealership can be a daunting task.

Between juggling service appointments, lead inquiries, and post-sale follow-ups, shared inboxes can quickly turn into bottlenecks.

Hiver is an AI-driven platform that offers a faster, smarter way to handle the load by automating key tasks and improving team collaboration.

What Makes Hiver Unique?

• AI-Driven Assistance: Hiver’s AI bot, Harvey, works behind the scenes to keep things running smoothly—filtering out low-priority emails and auto-replies, and offering smart response suggestions. This frees your team up to focus on more meaningful conversations, not inbox clutter.

• Shared Inboxes & Delegation: No more asking, “Who’s handling this lead?” Hiver’s task assignment feature ensures every inquiry has a clear owner.

• Analytics that Matter: Hiver tracks key stats like response times and resolution rates, helping you spot what’s working and where there’s room to improve.

Whether you’re trying to speed up lead response times or improve service appointment scheduling, Hiver’s streamlined approach to email management could be your best friend.

We take a deeper look at why it may be worth giving a try—keep reading here for more.

Dealerships frequently introduce new initiatives—whether it’s loyalty programs, sales strategies, or service enhancements. However, many ideas don’t reach their potential because they’re not properly vetted.

This ChatGPT prompt delivers balanced feedback by offering both optimistic and critical perspectives, helping refine ideas before they’re implemented.

By running your ideas through a feedback loop like this, you won’t just generate more polished concepts—you’ll uncover blind spots before they become costly mistakes.

• Management & Operations: Notion AI
  Helps you quickly find trusted answers by pulling information from multiple knowledgeable sources, making it easy to get updates on projects, create action items, facilitate team communication, and more—all in one place.
   

• Marketing & Advertising: VistaSocial
  A comprehensive suite of features that allows you to plan, collaborate, and schedule posts seamlessly across social channels.
   

• Content Creation: Gamma
  An AI-powered presentation tool that makes creating professional slides in a cinch.

10 Takeaways from David Kain

We know that AI and digital retail are transforming the auto industry, and those who lean into the change are positioned to reap the rewards.

Our friend, David Kain, senior advisor and auto industry expert at NCM Associates, offered a roadmap for dealers to elevate their game in 2025 by blending cutting-edge tools with unbeatable customer service during a recent interview on Inside Automotive with Jim Fitzpatrick.

Discover more of Kain’s strategies for thriving in 2025 using tech and AI in the full article here.

• Axios asked readers how they’ve been using AI—not for work, but for everything else—and the range of responses was really interesting. 🧠

• Facebook and Instagram removed some AI character accounts they created after users called them out for being “creepy and unnecessary.” 🙅

• BBC says a new AI feature from Apple has been generating inaccurate news alerts. 🍎

• More and more doctors are using artificial intelligence to record patient visits, saying the tools save them time and allow them to be more present with patients. 🩺