“As artificial intelligence evolves, we must remember that its power lies not in replacing human intelligence, but in augmenting it. The true potential of AI lies in its ability to amplify human creativity and ingenuity.”

―Ginni Rometty, Former Executive Chairman of IBM

When Boundaries Break Through: A Late-Night Epiphany on AI and Creativity

Ben Hadley dives into a moment of creative crisis and uncovers a profound truth about AI, boundaries, and human ingenuity. Inspired by his wife’s simple advice—“Put a boundary on it”—Hadley connects the dots between the constraints that help AI thrive and the human drive to break through them.

He explores how AI tools like ChatGPT excel in structured environments (think rules, regulations, and clear problems) but reminds us that true success lies in originality. AI democratizes knowledge, synthesizing vast information in seconds, but it’s humans who push beyond the boundaries to create entirely new ideas.

This thought-provoking piece challenges us to see AI not as a replacement, but as a tool that thrives in its boundaries, amplifying those bold enough to step beyond them.

Don’t miss the full article—Hadley’s insights might just reshape how you think about AI and creativity.

📞 Are People Becoming Obsolete?

Exploring the Rise of AI-Powered GUI Agents

Imagine this: you tell your AI assistant to book a flight, and it does the heavy lifting—searching, comparing, booking, and even checking your calendar. Welcome to the world of GUI agents, where AI handles software tasks just like a human, but faster (and without coffee breaks).

Microsoft, Google, and Anthropic are racing to deploy these tools, which promise to revolutionize repetitive workflows. While the tech isn’t perfect—hello, forgotten scroll buttons—it’s evolving rapidly.

The big question: will AI replace us? Not likely. Experts like Todd Smith, CEO of QoreAI, emphasize augmentation over replacement. GUI agents handle the tedious stuff, freeing employees to focus on strategy, creativity, and customer connections.

By 2025, 60% of enterprises could pilot GUI agents, blending human innovation with AI efficiency. Ready to make friends with your new digital coworker?

Read the full article here.

AI can certainly save time and boost efficiency, but it still struggles with what truly bonds customers to your business: authenticity and connection.

Companies like Runway, a finance software startup, are using artificial intelligence to save their sales teams dozens of hours a week.

How? By building a tool that scans customer websites and drafts personalized emails—complete with intentional typos to make them feel more human.

It sounds helpful—and it is—but not everyone’s sold. Newhomesmate, an AI platform that matches buyers of new constructions with real estate developers and agents, discovered that bot-generated emails felt synthetic and lacked the personal touch their customers needed. Turns out, buyers aren’t interested in engaging with what they know is automation.

So, what’s the lesson here? AI can handle a lot of the heavy lifting, but the human element is still what ultimately closes deals and builds trust.

For more personal communication, using the right prompt words is crucial for making AI create outputs that feel as natural and human as possible. Here are some of the best words and phrases to include in your prompts:

• Tone and Style Words: Conversational, Casual, Approachable, Friendly, Warm, Relaxed, Authentic, Personable, Natural, Engaging

• Phrasing and Structure: Realistic, Genuine, Relatable, Subtle Humor, Quirky, Modern Language

• Behavioral Words: Empathetic, Understanding, Thoughtful, Polite, Respectful, Curious, Caring, Encouraging, Personalized

Example Prompt for AI

Todd Smith on Laying the Groundwork for AI in Dealerships

In response to Mark Vickery’s recent interview, Todd Smith, CEO of QoreAI, pinpointed a crucial barrier in dealership AI adoption: fragmented data systems. While 40% of dealers hesitate to embrace AI, Smith argues that hesitation often stems from disjointed data foundations, not skepticism of the technology itself.

Smith outlines a clear roadmap for successful AI integration:

• Audit data locations

• Create unified customer records

• Standardize data capture

• Implement governance protocols

Without a clean, centralized data foundation, AI's potential remains untapped—like trying to build a high-performance engine with mismatched parts. Smith’s insights spotlight a critical truth: AI adoption isn’t about chasing flashy tools; it’s about building the infrastructure to make them work.

Read the full commentary to learn how data-first strategies can transform your dealership’s operations.